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FAQ About Modern Storage® Bentonville

January 18, 2021
Photo of the conference room at Modern Storage Bentonville. If you have any questions about our beautiful facility, you can get answers here!

Get Answers to the Questions New Storage Customers Ask Most

Now that our brand-new storage facility in Bentonville has been open a few months, we thought you might find it helpful to learn what new customers have been asking us the most. By sharing our answers, we hope to spread some insightful knowledge about what it’s really like to rent a storage unit here.

Whether you’re a self-storage veteran or a first-time renter, there’s a lot to learn about our truly modern location on SW 14th Street. Discover what you need to know below and contact us if you have any other questions!

I see you have units upstairs in the tower. Do you have to take an elevator to access your storage units?

Fun fact: The red doors you see in our tower are not real. They are just decorative! In fact, our on-site manager lives inside the tower, which provides additional security for our customers after hours.

You will be happy to hear all storage units at Modern Storage® Bentonville are on the ground floor, so there is no need for any elevators.

What are the access hours for my storage unit? When is the office open?

Modern Storage® customers can access their unit from 6:00 am to 10:00 pm every day including holidays. 24-hour access is also an option that can be added to your rental agreement for just $10 a month.

If you need assistance from our staff, the front office is open 8:00 am to 6:00 pm Monday through Saturday, and 1:00 pm to 6:00 pm on Sunday.

What are your rental fees? Do I have to make a long-term commitment?

At Modern Storage® Bentonville, there are no admin fees, taxes, or deposits charged when you rent a storage unit with us. Plus, your rental agreement is 100% month-to-month with no long-term commitment required.

Check out our pricing guide to get an idea of what our storage units cost per month!

Is there a fee to use the conference room? When is it available?

Our beautiful conference room is free to reserve for all customers! You can utilize the space anytime our office is open if you make a reservation in advance with our staff.

You can display anything you like on our 85-inch Apple TV, use our free Wi-Fi, and drink complimentary Starbucks coffee as well.

Can I use my own lock, or do I purchase a lock from the office?

At Modern Storage® Bentonville, our storage units are designed to be used with unique cylinder locks that are the most secure option in the industry today.

We require you to purchase one of these locks from us and we offer very affordable prices. You can ask the manager about specials, too!

Do you offer a truck I can use to move my furniture into the storage unit?

Yes! New storage customers can use our moving truck, complete with a dolly and furniture pads, for FREE. Upon renting a unit, you can make a reservation for up 4 hours at 40 free miles!

Here at Modern Storage® Bentonville, we have over 1,000 units to choose from, including climate control, drive-up, indoor, RV, boat, and vehicle storage. Compared to our competitors, our facility easily stands out thanks to an abundance of amenities and five-star customer service.

Visit our location or give us a call at 479.316.2500 to reserve your storage unit now!

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