Modern Storage West Little Rock

West Little Rock
601 Autumn Rd,
Little Rock, AR 72211
Current Customers: 501.492.8111

Facility Reviews Summary

[Star][Star][Star][Star][Star] 5 Stars - 73 Reviews
5 Stars - 73 Reviews
[Star][Star][Star][Star][Star]
Friendly
Davin Anderson
January 7, 2023
Staff was very friendly, and the entire area was very clean. They were also quick and the process was effortless.
[Star][Star][Star][Star][Star]
Reliable and affordable
Dairon Norrise
January 6, 2023
Nice area to store personal goods and prices are affordable.
[Star][Star][Star][Star][Star]
Safe and sound
George Murray
December 15, 2022
I’ve used modern storages climate controlled units before and that’s why I’m back using them again. Well maintained units and safe security features .
[Star][Star][Star][Star][Star]
Great Customer Service
EJ Kendrick
September 19, 2022
[Star][Star][Star][Star][Star]
Quin Eubanks
August 31, 2022
Using the online service was easy. I filled out my information and got my confirmation. I really appreciated the curtesy call after I my order was completed.
[Star][Star][Star][Star][Star]
Perfect storage.
Nikkia Ratliff
August 25, 2022
My friend and I was looking for a storage. We were told about Modern Storage. I’m usually a skeptic but they removed all skepticism. Dalton was very pleasant, patient and easy to work with. I love the fact the the entire transaction was able to be done over the phone. If you’re looking for a SECURE well kept climate controlled facility, look no further.
[Star][Star][Star][Star][Star]
Great a service and extremely easy to work with!
Kenneth Elston
July 13, 2022
The representatives that I’ve spoke with this far have been extremely nice and professional!! I was able to get on the waiting list and a few days later got the storage unit that we’re looking for! Security is at the top of the priority list for the staff that allows us to feel comfortable with our storage rental purchases.
[Star][Star][Star][Star][Star]
Great experience
Thomas H
July 9, 2022
Good customer service. Fast and easy process.
[Star][Star][Star][Star][Star]
Great service
Thomas H
July 8, 2022
Costumer service was great. And very helpful. Quick service with no problems Highly recommend this place
[Star][Star][Star][Star][Star]
Love it here
Regina Doyle
June 17, 2022
I'm extremely happy with this storage facility.
[Star][Star][Star][Star][Star]
Terry
June 16, 2022
I called 20 different storage facilities before and no where had any climate controlled units available...i called modern storage and spoke with Scotty...WOW is all I can say....this guy knows what customer service is all about...he told me they didn't have any at that location but he said if i would give him my name and number that he would call around for me and call me back if he could find one, sure enough about 30 min later he called and told me that one of there other locations in the city had 1 unit left and he had them hold it for me until I could call and secure. Scotty is definitely an asset to your company. All the other people that I called said we don't have any available and they would hang up. Thanks Scotty how going over the top and finding me a unit.
[Star][Star][Star][Star][Star]
Great customer service
Shara Byers
May 3, 2022
Walked in and got the unit I needed on site without any problems. I would definitely recommend this place to others.
[Star][Star][Star][Star][Star]
C. Miller
April 21, 2022
Excellent facility and team !
[Star][Star][Star][Star][Star]
Excellent facility
C Miller
April 21, 2022
Awesome team and convenient location for storage units!
[Star][Star][Star][Star][Star]
Exceeds Expectations
Leslie
April 8, 2022
Thank you, Steven, for making securing 2 storage units a pleasant experience! Service above and beyond my expectations!
[Star][Star][Star][Star][Star]
Little Rock’s Hidden Treasure
Faith
February 12, 2021
I stumbled across this facility while looking for a storage, and to my surprise upon walking in the ambiance and Superb Customer service immediately won me over. To top it off all of the perks of renting here was just icing on the cake! Thank you Cole & Steven for excellent customer service!
[Star][Star][Star][Star][Star]
January 31, 2021
[Star][Star][Star][Star][Star]
So helpful and professional
Loid Bailey
January 16, 2021
Great group of folks. Helped out from long distance even. Covid rules enforced very helpful. Want one back at home.
[Star][Star][Star][Star][Star]
Patricia Laughter
January 8, 2021
Great Storage unit UrsGreat Customer Service Very reasonable prices
[Star][Star][Star][Star][Star]
Great customer service
Chloe Davenport
January 4, 2021
Great facility and helpful employees!
[Star][Star][Star][Star][Star]
Fast secure and friendly
John
December 20, 2020
Great staff
[Star][Star][Star][Star][Star]
Great staff, great facility, good music
Josh
October 30, 2020
Signed up online and got a phone call the next business day. They were knowledgeable about the facility and had free coffee every time I came in. Moved in in the evening time with no complications. Security gate codes were easy to use. Everything looks brand new and sparkling clean. I was a doofus and lost my key after locking my storage. They were quick to help me out with a lock smith while I was at work. They even gave me a new lock, free of charge. Positive experience from start to finish. Highly recommend.
[Star][Star][Star][Star][Star]
Yvonne B Davenport
June 28, 2019
Customer service reps are EXCELLENT! Storage area is clean.
[Star][Star][Star][Star][Star]
Best storage facility I've used!
Janee Miller
April 1, 2019
I've used several storage facilities in Little Rock over the years. This place is the best...clean, conveniently located, reasonable rates, convenient after-hours access and a really nice staff. I usually had to access alone at night but I always felt safe...good lighting plus music playing inside the building helps chase away that apprehension I usually get in an isolated place. If I ever need a storage unit again, this will be the place!
[Star][Star][Star][Star][Star]
Excellent Customer Service
Tamara
November 20, 2018
Today I had the pleasure of speaking with Mitch at Modern Storage. He was very professional, friendly, answered all of my questions and signed me up for my unit over the phone. Very quick service!
[Star][Star][Star][Star][Star]
Yes I would recommend modern storage
Tamaneshia Crompton
November 4, 2018
I love modern storage unit. They welcome you with a smile, They are here for you when you need any help. They price are great, They can help you find the right unit for you.
[Star][Star][Star][Star][Star]
Incredible Accomodations
Kevin & Kim Kelly
September 6, 2018
This place rocks! From the moment you walk in you feel like your in a high-class resort. Employees are extremely courteous and helpful. The facility itself is spotless and very secure. Would highly recommend it to anyone looking for a place.
[Star][Star][Star][Star][Star]
Addison and Matthew were both courteous and professonial.
Shakeytha
September 3, 2018
Addison and Matthew were both attentive and courteous, readily resolving any issues questions or concerns encountered. I am confident that my belongings will be safe with Modern Storage. I appreciate the cleanliness, surveillance cameras especially the various angles which reinforced the fact that I had made the right choice in storage facilities. Thanks again for being pleasant and cordial. You have two special team members in Addison and Matthew. They are taking you places one customer at a time.
[Star][Star][Star][Star][Star]
MJones
August 24, 2018
Mitch provided great customer service. He was friendly and helpful. Also, I like that I get to use their truck for FREE when I move in.
[Star][Star][Star][Star][Star]
Great place
Cynthia Moore
August 24, 2018
Staff very friendly and helpful. Great location with easy access.
[Star][Star][Star][Star][Star]
Great staff
Susan Maddox
August 7, 2018
The staff was friendly and very helpful. The prices were very reasonable. I really liked that they have a truck to use for free. Great place!
[Star][Star][Star][Star][Star]
Sherry McDonnell
August 6, 2018
Staff was very friendly and made recommendations that were very helpful. Like that we have use of their truck for free when we move in. They are in a convenient location for our purposes.
[Star][Star][Star][Star][Star]
Kayla Wilkins
August 6, 2018
I had to move in a hurry. I contacted Modern Storage and they gave me a great price for a big space! They also allowed me to use their moving truck free of charge for a few hours and that was a great bonus that helped me tremendously! The customer service was excellent and very professional. Mitch was great to work with. This is a great storage facility and seems very safe and secure! I would definitely recommend this storage facility!
[Star][Star][Star][Star][Star]
Demechi
July 18, 2018
Awesome customer service and very clean property. Addison was awesome, made things a breeze
[Star][Star][Star][Star][Star]
Great customer service and affordable!
Halle Hartwick
July 15, 2018
Matthew was awesome! He explained everything in great detail, was very nice, and professional.
[Star][Star][Star][Star][Star]
Melanie Stapleton
July 2, 2018
[Star][Star][Star][Star][Star]
Friendly
CaTrice Cooper
June 24, 2018
Very friendly service.
[Star][Star][Star][Star][Star]
Top of the line storage facility!
Adam Golden
June 21, 2018
Everything about Modern Storage was impressive, from the friendly staff, free moving truck, and clean units!
[Star][Star][Star][Star][Star]
Aaron Bell
June 17, 2018
5 Star service
[Star][Star][Star][Star][Star]
Yes
Cassandra M. Bolden
June 14, 2018
This facility was wonder to work with from the very beginning. They portrayed the epitome of what customer service should be. They (specifically Mitch and Addison) were more than helpful; offering more than one solution for our unique situation. I highly recommend Modern Storage for your storing needs.
[Star][Star][Star][Star][Star]
Clean and modern!
Val
June 10, 2018
The office staff are knowledgeable and helpful. Customer Service is a big plus!
[Star][Star][Star][Star][Star]
Roger Kordsmeier
June 4, 2018
Free truck to borrow to move my stuff into storage! Can’t beat that! Nice facility and an awesome staff!
[Star][Star][Star][Star][Star]
Tavella Cash
May 27, 2018
Matthew at the front desk was very informative, helpful, and very kind. He was a lot of help and was very pleased with his service.
[Star][Star][Star][Star][Star]
Brandy
May 21, 2018
Very clean and friendly!
[Star][Star][Star][Star][Star]
Shayvone Exene Jordan
May 20, 2018
First time renting storage , in love with the place . really clean. Front desk clerk Mitch were very helpful and friendly.
[Star][Star][Star][Star][Star]
Laterri Porter
May 13, 2018
Great place! Great Location! Great experience!
[Star][Star][Star][Star][Star]
Best storage in LR
Calin Snow
May 6, 2018
This place is amazing! Super clean, brand new, staff is very nice and helpful, great location, and many options for units!
[Star][Star][Star][Star][Star]
Would recommend.
Karen Purifoy
May 6, 2018
[Star][Star][Star][Star][Star]
May 4, 2018
[Star][Star][Star][Star][Star]
Joseph Brown
May 3, 2018
This facality has very friendly staff, easy to work with and most importantly I trust this location to store my items due to the lack of room at my apartment. I will continue to use this storage facality.
[Star][Star][Star][Star][Star]
May 3, 2018
[Star][Star][Star][Star][Star]
May 3, 2018
This storage facility is one of the best that I have used. Very clean and convenient. I would diffidently recomand this storage to friends and family.
[Star][Star][Star][Star][Star]
May 3, 2018
[Star][Star][Star][Star][Star]
May 3, 2018
Good place to store stuff
[Star][Star][Star][Star][Star]
May 3, 2018
Excellent staff. Would highly recommend if you’re looking for a place to store your things
[Star][Star][Star][Star][Star]
Kim
May 1, 2018
Extremely nice facility with very helpful staff. I highly recommend Modern Storage.
[Star][Star][Star][Star][Star]
Very helpful when I suddenly had to move units
Michael Collins
April 27, 2018
I rented a 5x10 unit but before the day of moveon my situation changed and I suddenly needed a 10x10. The swapped me over the phone and I was able to run by after work to sign papers. The free truck rental on moveon day is quite nice to boot.
[Star][Star][Star][Star][Star]
Perfect!!
Verna Akina
April 21, 2018
We are relocating from Las Vegas to Little Rock and this facility provided everything we needed. Mitch is very helpful, and has relieved a lot of my stress as he has gone beyond what was expected to assure we are satisfied...we are So pleased that we found this location.
[Star][Star][Star][Star][Star]
This place is amazing
Christopher Gregory
April 18, 2018
I wish this place was built a long time ago. State of the art excellence in security and service. I will let everyone know about this facility for storage needs.
[Star][Star][Star][Star][Star]
It’s amazing
April 18, 2018
[Star][Star][Star][Star][Star]
Amazing service!!
Andrew Lewis
April 11, 2018
From the moment I walked in I was already Impressed. The people there were really helpful, very nice and excellent service. I will definitely recommend this place to family and friends!!!
[Star][Star][Star][Star][Star]
March 21, 2018
This place is really nice and concvient great service
[Star][Star][Star][Star][Star]
Modern storage Rock's
Lavatra
March 16, 2018
Shana with modern storage is awesome, I give her a 5-star rating...her customer service is fantastic, if you are looking for a clean safe environment go to modern storage.
[Star][Star][Star][Star][Star]
Yes absolutely.
Teresa Wampler
March 11, 2018
Modern Storage is amazing. It is the best storage facility by far. And the staff is so friendly, OMG I love that place. I didn't want to leave. I will recommend Modern Storage to all my friends, relatives, and co-workers.
[Star][Star][Star][Star][Star]
Excellent facility with helpful staff
Sue
March 9, 2018
I highly recommend Modern Storage. Mitch and the rest of the staff were extremely helpful with finding the right size unit and explaining the security features. I had looked at several storage companies in town, and I found Modern Storage to be very reasonably priced, clean and easy to access. I would highly recommend them!
[Star][Star][Star][Star][Star]
Fabulous
February 23, 2018
Great place and easy to access!
[Star][Star][Star][Star][Star]
Definitely Recommend!
Chris A.
February 22, 2018
Very impressed with this facility and pricing is very reasonable....especially for customers who live close. Very helpful and friendly staff. Having a bob truck available free to new customers is very cool!
[Star][Star][Star][Star][Star]
Bang for your buck
Felicia H.
February 14, 2018
I would definitely recommend this facility to a friend. They are reasonably priced and the staff friendly and knowledgeable. Bonus....they will let you borrow their truck. Pretty awesome!
[Star][Star][Star][Star][Star]
Super safe place
Tom
February 7, 2018
Great spot to park your boat or store anything. This place is over the top, super clean and very secure. The young man that helped me was very knowledgeable and friendly.
[Star][Star][Star][Star][Star]
Amazing
Karen W.
January 27, 2018
This place is amazing. Great customer service.
[Star][Star][Star][Star][Star]
Wow! This place is incredible!
Cael Sanderson
January 26, 2018
I am sure that my valuables will be safe at this location. Matthew was very helpful, even showed us several options before we chose a size. They even gave me a warm chocolate chip cookie. Prices are in line with other storage locations.
[Star][Star][Star][Star][Star]
Denise Mitcherson Williams
January 23, 2018
Beautiful facility, great management /staff and excellent customer service. I would highly recommend Modern Storage.
[Star][Star][Star][Star][Star]
Williams
January 23, 2018
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