West Little Rock Storage Reviews

Friendly

Davin Anderson

January 7, 2023

Staff was very friendly, and the entire area was very clean. They were also quick and the process was effortless.

Reliable and affordable

Dairon Norrise

January 6, 2023

Nice area to store personal goods and prices are affordable.

Safe and sound

George Murray

December 15, 2022

I’ve used modern storages climate controlled units before and that’s why I’m back using them again. Well maintained units and safe security features .

Great Customer Service

EJ Kendrick

September 19, 2022

Quin Eubanks

August 31, 2022

Using the online service was easy. I filled out my information and got my confirmation. I really appreciated the curtesy call after I my order was completed.

Perfect storage.

Nikkia Ratliff

August 25, 2022

My friend and I was looking for a storage. We were told about Modern Storage. I’m usually a skeptic but they removed all skepticism. Dalton was very pleasant, patient and easy to work with. I love the fact the the entire transaction was able to be done over the phone. If you’re looking for a SECURE well kept climate controlled facility, look no further.

Great a service and extremely easy to work with!

Kenneth Elston

July 13, 2022

The representatives that I’ve spoke with this far have been extremely nice and professional!! I was able to get on the waiting list and a few days later got the storage unit that we’re looking for! Security is at the top of the priority list for the staff that allows us to feel comfortable with our storage rental purchases.

Great experience

Thomas H

July 9, 2022

Good customer service. Fast and easy process.

Great service

Thomas H

July 8, 2022

Costumer service was great. And very helpful. Quick service with no problems Highly recommend this place

Love it here

Regina Doyle

June 17, 2022

I'm extremely happy with this storage facility.

Terry

June 16, 2022

I called 20 different storage facilities before and no where had any climate controlled units available...i called modern storage and spoke with Scotty...WOW is all I can say....this guy knows what customer service is all about...he told me they didn't have any at that location but he said if i would give him my name and number that he would call around for me and call me back if he could find one, sure enough about 30 min later he called and told me that one of there other locations in the city had 1 unit left and he had them hold it for me until I could call and secure. Scotty is definitely an asset to your company. All the other people that I called said we don't have any available and they would hang up. Thanks Scotty how going over the top and finding me a unit.

Great customer service

Shara Byers

May 3, 2022

Walked in and got the unit I needed on site without any problems. I would definitely recommend this place to others.

C. Miller

April 21, 2022

Excellent facility and team !

Excellent facility

C Miller

April 21, 2022

Awesome team and convenient location for storage units!

Exceeds Expectations

Leslie

April 8, 2022

Thank you, Steven, for making securing 2 storage units a pleasant experience! Service above and beyond my expectations!

Little Rock’s Hidden Treasure

Faith

February 12, 2021

I stumbled across this facility while looking for a storage, and to my surprise upon walking in the ambiance and Superb Customer service immediately won me over. To top it off all of the perks of renting here was just icing on the cake! Thank you Cole & Steven for excellent customer service!

January 31, 2021

So helpful and professional

Loid Bailey

January 16, 2021

Great group of folks. Helped out from long distance even. Covid rules enforced very helpful. Want one back at home.

Patricia Laughter

January 8, 2021

Great Storage unit UrsGreat Customer Service Very reasonable prices

Great customer service

Chloe Davenport

January 4, 2021

Great facility and helpful employees!

Fast secure and friendly

John

December 20, 2020

Great staff

Great staff, great facility, good music

Josh

October 30, 2020

Signed up online and got a phone call the next business day. They were knowledgeable about the facility and had free coffee every time I came in. Moved in in the evening time with no complications. Security gate codes were easy to use. Everything looks brand new and sparkling clean. I was a doofus and lost my key after locking my storage. They were quick to help me out with a lock smith while I was at work. They even gave me a new lock, free of charge. Positive experience from start to finish. Highly recommend.

Yvonne B Davenport

June 28, 2019

Customer service reps are EXCELLENT! Storage area is clean.

Best storage facility I've used!

Janee Miller

April 1, 2019

I've used several storage facilities in Little Rock over the years. This place is the best...clean, conveniently located, reasonable rates, convenient after-hours access and a really nice staff. I usually had to access alone at night but I always felt safe...good lighting plus music playing inside the building helps chase away that apprehension I usually get in an isolated place. If I ever need a storage unit again, this will be the place!

Excellent Customer Service

Tamara

November 20, 2018

Today I had the pleasure of speaking with Mitch at Modern Storage. He was very professional, friendly, answered all of my questions and signed me up for my unit over the phone. Very quick service!

Yes I would recommend modern storage

Tamaneshia Crompton

November 4, 2018

I love modern storage unit. They welcome you with a smile, They are here for you when you need any help. They price are great, They can help you find the right unit for you.

Incredible Accomodations

Kevin & Kim Kelly

September 6, 2018

This place rocks! From the moment you walk in you feel like your in a high-class resort. Employees are extremely courteous and helpful. The facility itself is spotless and very secure. Would highly recommend it to anyone looking for a place.

Addison and Matthew were both courteous and professonial.

Shakeytha

September 3, 2018

Addison and Matthew were both attentive and courteous, readily resolving any issues questions or concerns encountered. I am confident that my belongings will be safe with Modern Storage. I appreciate the cleanliness, surveillance cameras especially the various angles which reinforced the fact that I had made the right choice in storage facilities. Thanks again for being pleasant and cordial. You have two special team members in Addison and Matthew. They are taking you places one customer at a time.

MJones

August 24, 2018

Mitch provided great customer service. He was friendly and helpful. Also, I like that I get to use their truck for FREE when I move in.

Great place

Cynthia Moore

August 24, 2018

Staff very friendly and helpful. Great location with easy access.

Great staff

Susan Maddox

August 7, 2018

The staff was friendly and very helpful. The prices were very reasonable. I really liked that they have a truck to use for free. Great place!

Sherry McDonnell

August 6, 2018

Staff was very friendly and made recommendations that were very helpful. Like that we have use of their truck for free when we move in. They are in a convenient location for our purposes.

Kayla Wilkins

August 6, 2018

I had to move in a hurry. I contacted Modern Storage and they gave me a great price for a big space! They also allowed me to use their moving truck free of charge for a few hours and that was a great bonus that helped me tremendously! The customer service was excellent and very professional. Mitch was great to work with. This is a great storage facility and seems very safe and secure! I would definitely recommend this storage facility!

Demechi

July 18, 2018

Awesome customer service and very clean property. Addison was awesome, made things a breeze

Great customer service and affordable!

Halle Hartwick

July 15, 2018

Matthew was awesome! He explained everything in great detail, was very nice, and professional.

Melanie Stapleton

July 2, 2018

Friendly

CaTrice Cooper

June 24, 2018

Very friendly service.

Top of the line storage facility!

Adam Golden

June 21, 2018

Everything about Modern Storage was impressive, from the friendly staff, free moving truck, and clean units!

Aaron Bell

June 17, 2018

5 Star service

Yes

Cassandra M. Bolden

June 14, 2018

This facility was wonder to work with from the very beginning. They portrayed the epitome of what customer service should be. They (specifically Mitch and Addison) were more than helpful; offering more than one solution for our unique situation. I highly recommend Modern Storage for your storing needs.

Clean and modern!

Val

June 10, 2018

The office staff are knowledgeable and helpful. Customer Service is a big plus!

Roger Kordsmeier

June 4, 2018

Free truck to borrow to move my stuff into storage! Can’t beat that! Nice facility and an awesome staff!

Tavella Cash

May 27, 2018

Matthew at the front desk was very informative, helpful, and very kind. He was a lot of help and was very pleased with his service.

Brandy

May 21, 2018

Very clean and friendly!

Shayvone Exene Jordan

May 20, 2018

First time renting storage , in love with the place . really clean. Front desk clerk Mitch were very helpful and friendly.

Laterri Porter

May 13, 2018

Great place! Great Location! Great experience!

Best storage in LR

Calin Snow

May 6, 2018

This place is amazing! Super clean, brand new, staff is very nice and helpful, great location, and many options for units!

Would recommend.

Karen Purifoy

May 6, 2018

May 4, 2018

Joseph Brown

May 3, 2018

This facality has very friendly staff, easy to work with and most importantly I trust this location to store my items due to the lack of room at my apartment. I will continue to use this storage facality.

May 3, 2018

This storage facility is one of the best that I have used. Very clean and convenient. I would diffidently recomand this storage to friends and family.

May 3, 2018

Good place to store stuff

May 3, 2018

Excellent staff. Would highly recommend if you’re looking for a place to store your things

Kim

May 1, 2018

Extremely nice facility with very helpful staff. I highly recommend Modern Storage.

Very helpful when I suddenly had to move units

Michael Collins

April 27, 2018

I rented a 5x10 unit but before the day of moveon my situation changed and I suddenly needed a 10x10. The swapped me over the phone and I was able to run by after work to sign papers. The free truck rental on moveon day is quite nice to boot.

Perfect!!

Verna Akina

April 21, 2018

We are relocating from Las Vegas to Little Rock and this facility provided everything we needed. Mitch is very helpful, and has relieved a lot of my stress as he has gone beyond what was expected to assure we are satisfied...we are So pleased that we found this location.

This place is amazing

Christopher Gregory

April 18, 2018

I wish this place was built a long time ago. State of the art excellence in security and service. I will let everyone know about this facility for storage needs.

It’s amazing

April 18, 2018

Amazing service!!

Andrew Lewis

April 11, 2018

From the moment I walked in I was already Impressed. The people there were really helpful, very nice and excellent service. I will definitely recommend this place to family and friends!!!

March 21, 2018

This place is really nice and concvient great service

Modern storage Rock's

Lavatra

March 16, 2018

Shana with modern storage is awesome, I give her a 5-star rating...her customer service is fantastic, if you are looking for a clean safe environment go to modern storage.

Yes absolutely.

Teresa Wampler

March 11, 2018

Modern Storage is amazing. It is the best storage facility by far. And the staff is so friendly, OMG I love that place. I didn't want to leave. I will recommend Modern Storage to all my friends, relatives, and co-workers.

Excellent facility with helpful staff

Sue

March 9, 2018

I highly recommend Modern Storage. Mitch and the rest of the staff were extremely helpful with finding the right size unit and explaining the security features. I had looked at several storage companies in town, and I found Modern Storage to be very reasonably priced, clean and easy to access. I would highly recommend them!

Fabulous

February 23, 2018

Great place and easy to access!

Definitely Recommend!

Chris A.

February 22, 2018

Very impressed with this facility and pricing is very reasonable....especially for customers who live close. Very helpful and friendly staff. Having a bob truck available free to new customers is very cool!

Bang for your buck

Felicia H.

February 14, 2018

I would definitely recommend this facility to a friend. They are reasonably priced and the staff friendly and knowledgeable. Bonus....they will let you borrow their truck. Pretty awesome!

Super safe place

Tom

February 7, 2018

Great spot to park your boat or store anything. This place is over the top, super clean and very secure. The young man that helped me was very knowledgeable and friendly.

Amazing

Karen W.

January 27, 2018

This place is amazing. Great customer service.

Wow! This place is incredible!

Cael Sanderson

January 26, 2018

I am sure that my valuables will be safe at this location. Matthew was very helpful, even showed us several options before we chose a size. They even gave me a warm chocolate chip cookie. Prices are in line with other storage locations.

Denise Mitcherson Williams

January 23, 2018

Beautiful facility, great management /staff and excellent customer service. I would highly recommend Modern Storage.

Williams

January 23, 2018

Modern Storage West Little Rock

Facility Reviews Summary