MODERN STORAGE®

Careers at Modern Storage®

Build something with us.
Grow with Modern Storage®.

Modern Storage® is growing, and so are the opportunities for the people behind it. Join a team where strong work is recognized, responsibility is earned, and employees are given the tools and support to take on more.

Modern Storage® team members in branded polos talking together around a conference table

Open Positions

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Life at Modern Storage®

Different roles. Clear expectations.

Modern Storage® offers opportunities across property operations, sales and call center, marketing, maintenance, corporate support, leadership, and more — with schedules and responsibilities that vary by role.

More than one kind of career

Modern Storage® takes more than property managers to keep growing. Opportunities can span property operations, sales, customer support, marketing, maintenance, administration, multi-site leadership, and other corporate and support functions.

Schedules and responsibilities vary by role. We don’t run one schedule across every location or department, so each opening clearly explains its hours, responsibilities, location requirements, and whether the position is full-time or part-time.

Modern Storage® team members together at the front counter of a facility office
01

Property Operations

Store management, assistant management, leasing, customer service, and day-to-day facility operations.

02

Sales & Call Center

Inbound sales, customer inquiries, reservations, lead follow-up, account support, and helping customers choose the right storage solution.

03

Customer Experience

Customer service, account assistance, problem-solving, rentals, and ongoing customer support.

04

Marketing & Content

Digital marketing, social media, video, content, branding, advertising, and community outreach.

05

Maintenance & Property Care

Facility upkeep, inspections, repairs, grounds, property appearance, and operational support.

06

Corporate & Administration

Office support, accounting, reporting, HR support, and legal and administrative functions.

07

Multi-Site & Leadership

Regional support, training, operational oversight, performance management, and leadership opportunities.

Growing From Within

Real people. Real growth.

Career growth means more when it comes from the people who have experienced it. Meet team members who have taken on new responsibilities and grown their careers at Modern Storage®.

Modern Storage® is an excellent place to work and advance in your career. I was promoted to manager in less than a year after I was hired after showing hard work and dedication, and have been entrusted to manage three different Modern Storage® locations since then.

TylerFacility Manager

I started as an assistant and worked my way into management. Having leaders like Modern Storage® who recognized my potential, trusted me with more responsibility, and gave me the tools to grow made all the difference.

HunterFacility Manager

I was given the training, support, and trust to grow into new roles. One of the best parts of Modern Storage® is the great team we have here that is always willing to help you acquire the knowledge and skills needed to take on new responsibilities and move forward within the company.

MarkFacility Manager
See How You Can Grow

Recognition

We’re building something people notice.

Modern Storage® continues to grow while earning recognition across the self-storage industry and the communities we serve.

2023 · 2024 · 2025

Best Self Storage

Best of Northwest Arkansas

2023 · 2024 · 2025

Best Self Storage

Best of the Best · Arkansas Democrat-Gazette

National

Top 50

Self-Storage Management · Inside Self Storage

National

Top 10 Podcast

Self-Storage Podcasts · Feedspot

Careers FAQ

Before you apply

Answers to common questions about working at Modern Storage®, our positions, schedules, and hiring process.

Still have a question?

Contact our hiring team

No. Self-storage experience is helpful but not required. Most positions ask for one to two years of customer service, retail, hospitality, or management experience. We train the storage-specific parts of the role.

Schedules are set by position rather than company-wide. Some roles are weekday only, some include a weekend rotation, and some are part-time weekend coverage. Hours also vary by location. Each posting states its expected schedule before you apply.

Compensation is position-specific. Every opening publishes the base hourly rate that applies to it, and certain roles include performance-based incentives tied to measures relevant to that position. Applicable pay, incentives, schedule, and benefits are explained before anyone accepts an offer.

Yes. Assistant manager and multi-site positions support more than one facility and involve travel between them, including operating a company box truck when needed. These roles require a valid driver's license and a clean driving record. Postings identify when travel is part of the position.

Store positions are active roles. Expect to be on your feet, walking the property, and lifting up to 30 pounds — moving supplies, preparing units, and light cleaning. Specific physical requirements are listed within each posting.

Training covers customer experience, sales, day-to-day operations, and the systems used to run a facility. Ongoing training and leadership development are available as employees take on additional responsibility.

Yes. Assistant manager and multi-site positions are structured so employees gain experience across sales, operations, collections, and team support. Advancement depends on individual performance, capability, available opportunities, and business needs.

Yes. We hire full-time, part-time, weekend, and multi-site positions. Benefits and eligibility vary by position and employment status, and each posting states what applies to that role.

Applications are reviewed, and candidates who appear to be a potential fit are contacted for a phone interview, followed by an in-person interview. If we move forward, we request your authorization for a background check before extending an offer. Not every applicant moves through every step.

Submit your information. Tell us where you're located and the type of position you're interested in, and we'll contact you when something opens within driving distance.

Why Work at Modern Storage®?

A career is more than a job description

Explore the benefits, growth paths, and performance-based opportunities that exist across Modern Storage® roles — then check the posting you’re interested in for what applies to it.

Benefits

What's offered, and who it applies to

Benefits are tied to the position, not to the company as a whole. Some roles are benefits-eligible and some are not — the posting tells you which.

Health & Wellness

  • Health insurance for eligible positions
  • Dental coverage
  • Vision coverage

Retirement

  • 401(k)
  • Company match where applicable

Time Off

  • Paid time off for eligible positions

Employee Benefits

  • Employee storage discounts
  • Additional benefits based on the specific position

Benefits and eligibility vary by position, employment status, and applicable plan terms. Review the individual job posting for the benefits associated with that position.

See Open Positions

Career Growth

How people develop here

There's no fixed promotion clock. What there is: real exposure to the whole operation, and more responsibility for people who handle what they already have.

Learn the Business

Employees can gain experience across customer service, sales, property operations, occupancy, collections, systems, and day-to-day facility management.

Take On More Responsibility

Strong performers may have opportunities to support additional locations, help train team members, or take on broader operational responsibilities.

Move Into Leadership

Assistant manager and multi-site experience can help prepare employees for future management opportunities as Modern Storage® grows.

Training That Matters

Training focuses on the practical skills the job actually requires — customer experience, sales, operations, systems, and leadership.

Advancement depends on individual performance, capability, available opportunities, and business needs. Modern Storage® does not guarantee promotion or a set advancement timeline.

See Open Positions

Performance & Pay

Your role tells you what you can earn

Compensation isn't one-size-fits-all here. Base pay, incentives, schedule, and benefits are set per position — and published with the opening rather than saved for the interview.

Base Compensation

Each open position identifies the base pay that applies to that role.

Performance Incentives

Certain positions include additional performance-based compensation. The measures and payout structure depend on the specific role.

Role-Specific Details

Individual job postings explain the compensation structure that applies to them, including any incentives attached to that position.

Know Before You Accept

Applicable base pay, incentive structure, schedule, and benefits are explained before anyone accepts a position.

Compensation, incentive opportunities, schedules, and benefits vary by position and are outlined for each individual opening.

See Open Positions

Hiring Process

What happens after you apply

Not every applicant will move through every step. If we decide to move forward, we’ll contact you about the next stage.

01Submit Your Application

Complete our online application and tell us a little about yourself. A résumé is optional for some positions.

02Phone Interview

If your application looks like a potential fit, a member of our team will contact you to schedule a short phone interview.

03In-Person Interview

If we would like to continue the conversation, we will invite you to meet with us in person, learn more about the role, and ask questions.

04Background Check

If we are ready to move forward after the interview, we will ask for your authorization to complete a background check.

05Job Offer

If everything is a good fit, we will contact you with a formal offer, including your pay, applicable incentives, schedule, and next steps.

Apply Now

Your next opportunity may not be posted yet

Modern Storage® is growing, and openings come up throughout the year. Tell us a little about yourself and the type of role you’re interested in.

No spam. No endless recruiting emails. We’ll contact you when an opportunity may match your experience, location, and availability.

We keep your information on file and may contact you when an opportunity matches your experience, location, and availability. This is not an application for a currently posted position. Unsubscribe any time.

Interested in working with us?

Whether there’s an opening today or one coming later, we’d like to hear from strong candidates.

2017First Modern Storage® facility opened
GrowingNew facilities, new roles, new opportunities
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