MODERN STORAGE®

Storage Tips

How Calling Ahead to Secure Your Storage Unit Can Save You Time

By Modern Storage® Team1 min readReviewed Aug 17, 2026
Modern Storage® team member helping a customer by phone from the facility office
A quick call before moving day can help you find the right storage space and know what to expect before you arrive.

Moving days are busy enough without arriving at a storage facility and realizing the unit size or features you wanted aren't available. Calling Modern Storage® ahead of time gives you an opportunity to talk through what you're storing, ask questions, check current availability, and find a unit that fits your needs before you're standing there with a loaded vehicle. A few minutes of planning can make the entire move-in process easier.

Don't Wait Until the Truck Is Loaded

The middle of moving day isn't the ideal time to start figuring out storage. If you know you'll need extra space, contacting Modern Storage® beforehand gives you time to explore your options and make decisions without the pressure of a loaded car, trailer, or moving truck waiting outside.

Find the Right Size Before You Arrive

Choosing a storage unit can be difficult if you've never rented one before. Tell our team what you're planning to store—from boxes and furniture to the contents of an entire home—and we can help you compare available unit sizes before you make your decision.

Ask About the Features That Matter to You

  • Available unit sizes
  • Climate-controlled options
  • Drive-up access
  • Facility access
  • Current rates and promotions
  • Moving and packing supplies
  • Facility amenities
  • Move-in requirements

Know What to Expect on Moving Day

Calling ahead isn't only about finding a unit. It's also an opportunity to ask about access, what you'll need for move-in, available carts or moving equipment, locks, and other facility details. Knowing these things beforehand can help you arrive prepared and spend less time figuring out logistics.

A Quick Call Can Prevent Extra Trips

Storage needs can change quickly, and availability can change too. Checking ahead can help you avoid arriving without knowing which unit sizes or features are currently available. It can also prevent unnecessary trips if you're looking for something specific.

Real People Are Here to Help

Online rentals are convenient, but sometimes it's easier to talk to a person. Whether you're unsure about unit size, have questions about storing a particular item, or simply want to understand your options, the Modern Storage® team is here to help make the process easier.

Final Thoughts

A little preparation can make a big difference on moving day. Calling Modern Storage® ahead of time can help you understand your options, choose a unit with confidence, and arrive knowing what to expect. When moving day is already busy, that's one less thing you'll have to figure out.

Why should I call ahead before renting a storage unit?

Calling ahead lets you discuss your storage needs, ask about current availability, compare options, and get answers to important questions before moving day.

Can Modern Storage® help me choose a unit size?

Yes. Tell our team what you plan to store, and we can help you compare available unit sizes and determine which options may work best for your belongings.

What should I ask about when I call?

Ask about available unit sizes, climate-controlled options, access, current rates, promotions, move-in requirements, facility amenities, and anything else that's important to your storage needs.

Should I call if I need climate-controlled storage?

Yes. If climate control or another specific unit feature is important to you, checking availability before your move can help you plan accordingly.

Can I rent a Modern Storage® unit without visiting first?

Modern Storage® offers convenient rental options, including online rentals. You can also speak with our team if you'd prefer help choosing your unit or have questions before renting.

Unit sizes, features, pricing, promotions, and availability vary by facility and are subject to change.

#storage reservations#moving tips#customer service#storage units#move-in#storage planning#self storage

Find Your Modern Storage® Unit

10 Modern Storage® locations across Arkansas. Climate-controlled, drive-up, business, boat, RV, and vehicle storage — reserve online in minutes.

Find a Location