MODERN STORAGE IN A NUTSHELL: WHAT SETS OUR CUSTOMER SERVICE APART
July 13th, 2021
MODERN STORAGE IS STORAGE THAT CARES!
Customer service isn’t just about being polite to your customers; it’s about going above and beyond to make their experience with you one they will never forget. You can’t call yourself a successful business by simply providing a service people need. If your business values your bottom line over your customers, then you will sink, never swim.Now you might be asking yourself, “Where can I find storage with amazing customer service?”Well, look no further because customer service is the heart and soul of Modern Storage!Our local self-storage facilities value every single customer by meeting their needs, offering exclusive deals, and going out of the way to help every customer store safely.
Why Is Customer Service Important to Us?
At Modern Storage, we pride ourselves on delivering excellent customer service. The happiness of our customers is our #1 priority. We want to make long-lasting relationships and provide nothing but the best for our customers. Why? Because customers like you are the only reason we have a job in the first place.
What Do We Offer Our Customers?
Here at Modern Storage, we offer storage units and parking spaces of all sizes. Seriously! Our smallest unit is a 4x4 storage locker and our largest storage unit is a 12x50 parking space.If temperature control is important to you, we also give our customers the option of climate-controlled storage or non-climate-controlled storage units.Now, let’s talk about our free services. Yes, you heard right, we offer free services to every customer who chooses to store with us:
- Free Moving Truck: We offer all customers a free moving truck to use with the reservation of a storage units. Don’t believe us? Contact us for additional information.
- Free Security Features: All our locations have 24-hour surveillance and security fencing that surrounds the entire facility. The only way in or out is through our security gates. Every customer has a unique code they only they can use at the gate’s keypad. At our West Little Rock storage location, we also have an added security feature of complimentary door alarms on every storage unit.
- Free Amenities: We offer free coffee, water, and cookies as well as a conference room and business center at our West Little Rock location.
- Special Discounts: We love giving our customers amazing deals. Right now, we have several discounts you can take advantage of:
- Half-Off Months: Businesses can reserve multiple storage units or a large storage unit and receive their first two months half-off.
- Free Month: We are also offering a free third month to any customers that reserve a 10x10 storage unit or larger. If you plan to store with us long-term, we will give you your thirteenth month free if you pay for a year in advance.
On top of our great services and deals, the one thing that outshines everything else is our amazing employees. Because of them, you won’t find better customer service anywhere else. We have the experts here at Modern Storage, and they would love to help with any storage needs you have.Modern Storage defines success through our fast and efficient storage services, wide range of storage unit options, special storage discounts, and most importantly, our outstanding customer service. Read our reviews to see why our customers choose us over other storage facilities nearby.If you have any questions, just call or come by one of our Arkansas storage facilities today to see how we can make you our #1 priority!